Privacy Policy

Effective Date: July 11, 2026

Privacy Policy for Hotelyar.com

Hotelyar.com, a subsidiary of Arnika Group ("Hotelyar", "we", "our", or "us"), is committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile applications, and related travel services, including hotel reservations, flight bookings, car rentals, and train booking services.

By using Hotelyar.com and our affiliated services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

• Personal information such as your name, email address, phone number, and booking details.
• Information required to complete and manage reservations.
• Payment-related information required for processing transactions through secure payment providers.
• Technical information such as device information, browser type, IP address, and usage data.
• Location information when you explicitly provide permission to access your geographic location.

We collect only the information necessary to provide, maintain, and improve our services.

How We Use Your Information

Your information may be used for the following purposes:

• Processing hotel, flight, train, and car rental reservations.
• Providing customer support and responding to inquiries.
• Improving our website, applications, and user experience.
• Sending booking confirmations, updates, and important service notifications.
• Complying with legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

Location Data

With your permission, Hotelyar may access your geographic location to help you find nearby hotels and display relevant locations on maps.

Location information is used only to improve your experience and provide location-based services. We do not sell or share your location information with third parties for advertising purposes.

Information Sharing

We may share limited information only when necessary to provide our services, including:

• Hotels, airlines, transportation providers, and travel partners required to complete your reservation.
• Payment service providers for secure transaction processing.
• Service providers working on our behalf under confidentiality obligations.
• Government authorities when required by applicable laws.

Data Retention

We retain your personal information only for as long as necessary to provide our services, maintain your account, complete transactions, resolve disputes, and comply with legal, accounting, and regulatory obligations.

When your information is no longer required, we securely delete, anonymize, or dispose of it using appropriate security procedures.

Data Deletion

You have the right to request deletion of your personal information and account data at any time.

You can request account deletion using our dedicated account deletion page:

https://www.hotelyar.com/deleteAccount.php

Alternatively, you can contact us by email:

Email: privacy@hotelyar.com

After receiving a deletion request, we will verify your identity and process your request within a reasonable timeframe. Some information may be retained if required by law, financial regulations, fraud prevention requirements, or other legal obligations.

Data Security

We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online service can guarantee complete security, we continuously improve our security practices to protect user information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where applicable.
• Request information about how your data is processed.

To exercise these rights, please contact us at privacy@hotelyar.com.

Children's Privacy

Hotelyar services are not intended for children under the minimum age required by applicable laws. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: privacy@hotelyar.com